Description based on the Specified Commercial Transactions Act

Sales company name CASDAY LLC

Operations Manager

Kinji Kato
location 2F, 1-15-15 Motoasakusa, Taito-ku, Tokyo
telephone number 03-5830-6289
email address info@casday.co.jp
Sales URL https://casday.co.jp/
Closed Day None (separate notice will be given on holidays)
Opening times 12:00-19:00
Payment Method Credit card cash on delivery
Required amount other than the product price

In the case of cash on delivery, the cash on delivery fee is 330 yen for orders under 10,000 yen.
Under 30,000 yen: 440 yen
Under 100,000 yen: 660 yen
300,000 yen or less: 1,100 yen

Shipping fee: 770 yen for Okinawa and other remote islands 2,585 yen for Okinawa and remote islands

Sales volume From 1 piece
Product delivery time
  • For credit card and electronic money payments: Your order will be shipped within 3 business days of being received.
  • For convenience store and bank payments: Your order will be shipped within 3 business days after we confirm your payment.
Product delivery method After we make the arrangements, the delivery company will deliver the item.
Returns and defective products

We take every precaution to ensure the quality of our products, but if the product is damaged or dirty, or is different from your order, please contact us within 5 days of delivery. We will immediately return or exchange the product. In this case, we will cover the shipping costs.

If there is any damage or other accident during delivery, please contact us. We will send a new product as soon as possible, and we will cover both shipping and handling fees. In that case, the person in charge at the shipping company may contact you directly. However, we may not be able to exchange products that are out of stock.

We do not generally accept returns or exchanges due to customer convenience. We only accept returns/exchanges if the product is faulty.

[When returns or exchanges cannot be accepted]

  • Items delivered more than 6 days ago
  • Products that you have used once
  • Products that have been soiled or damaged by the customer
  • If the product box, instruction manual, etc. are damaged, lost, or discarded
  • Products processed by customers
  • SALE/Coupon Discount Eligible Items
  • Other items that state on the product page that returns are not accepted

In the case of unilateral refusal to receive the product after it has been shipped, or long-term absence, the customer will be responsible for shipping fees, COD fees, and other bank transfer fees, as well as returns and exchanges due to customer convenience. We will invoice you at a later date.
Representation and product notes The expressions and reproducibility shown in this product may vary from person to person.
There is no guarantee of benefits or effectiveness.